How can we help?

For questions about a product, compatibility or an order, email suzo497748512@qq.com.
We aim to reply within 24 hours, excluding Hong Kong public holidays.

Payment options

Choose PayPal or Stripe at checkout. The available payment methods are shown for your order and may vary by location.

Help us find the right information

For a product question, include the product name or link and the detail you would like to check.

For an order question, include your order number and the email address used at checkout. If something is not working, tell us what happened and include your device, software version and the wording of any error message.

Please do not send passwords, payment card details or other sensitive account information.

Common topics

Product question
Compatibility question
Order or access support
Team plans and upgrades
App account restrictions

Name the topic in your subject line so we can route your message quickly.

Email INSPDRO support

Business details

Operator: INSPDRO
Business contact address: 4/F, 9 Queen’s Road Central, Central, Hong Kong

For delivery questions see Digital delivery, for download problems see Download help, and for order problems see the Refund Policy.