Privacy Policy

1. Who is responsible

INSPDRO is responsible for the personal information described here. Our business contact address is 4/F, 9 Queen’s Road Central, Central, Hong Kong. For privacy questions or requests, email suzo497748512@qq.com.

This notice covers cobnut.app, purchases and customer support.

Each application's privacy information explains its own permissions, uploaded files, diagnostics and online features. Read that information before using the relevant application.

2. What we use and why

When you order. We use the contact details you provide, your selected products, order reference and payment-confirmation information to process the purchase, supply downloads, record your license and handle refunds. Billing details needed for your transaction are requested at checkout. Some confirmation information comes from the payment or selling platform. We do not require unrelated information to fulfil an order.

If you create an account. We use the account details and authentication information associated with it to sign you in, provide access to purchased items and respond to account requests. Please keep access details private. The account form identifies the information needed for that feature.

When you contact us. We use your contact details, message, relevant order information and any attachments you choose to provide to answer your question or investigate a problem. Send only information relevant to the request. Please do not email passwords, complete card details or unrelated sensitive information.

When you visit or use the service. Technical connection information, such as an IP address, browser details and the requested page, supports delivery of the website. Where diagnostic or security records are kept, they help investigate faults, unauthorized access and misuse. The retention information below explains how long those records remain available.

For app account security, we may use IP addresses and login-event information to identify unusual access or suspected account sharing and support security checks or temporary restrictions. Contact suzo497748512@qq.com to request a review of an account restriction. The retention schedule and automated-decision information below describe the applicable record keeping and any relevant automated processing.

Optional features and communications. If you subscribe to updates, we use the contact details and preferences you provide to send the communications you requested.

Our Cookie Policy explains associated device technologies and controls.

We mark information that is required for an order, an account or a legal obligation. Without it, we may be unable to complete the purchase or provide that function. Optional information is identified when requested.

3. Grounds for processing

Where data protection law requires a lawful basis, we use information necessary to take requested steps before a contract or perform it, including purchases, delivery, license access and related support. We retain records needed to meet applicable accounting and other legal obligations.

Necessary site administration, security and the handling of claims may rely on legitimate interests: keeping the service operational, protecting customers and addressing genuine disputes. Where that basis applies, we consider your rights and limit processing to what is reasonably necessary. Optional processing that requires consent begins only after that consent is given, and consent can be withdrawn. These purposes do not make unrelated advertising necessary to fulfil a purchase.

4. Recipients and locations

We use service providers for functions such as website hosting, digital delivery, payment processing and customer communications. They receive the information needed for their role. Some act on our instructions; others, such as an independent transaction provider, may have their own legal responsibilities and privacy notice.

PayPal and Stripe process the payment and transaction information needed for the checkout services they provide, including payment confirmation and related refund handling. Their own processing and responsibilities are explained in the PayPal privacy information and Stripe Privacy Policy.

We also use Tawk.to to provide the live chat support widget on this site; messages you send through chat are processed by that provider.

Relevant information may also be disclosed where legally required or where necessary and lawfully permitted to establish or defend a claim. A business transfer involving personal information would remain subject to applicable law and appropriate notice.

5. Retention and protection

Our schedule distinguishes transaction and legal records, account and license records, support messages, technical logs, marketing preferences and backups. A legal duty or genuine dispute may require relevant records to be held longer; that does not justify keeping unrelated information indefinitely. Closing an account may not require deletion of a purchase record that must be retained for a legal duty or an existing license.

We take measures appropriate to the information and risks involved to protect against unauthorized access, misuse and loss. No transmission or storage method removes every risk. If you suspect unauthorized account access or a problem involving your information, contact suzo497748512@qq.com.

6. Your choices and rights

Depending on applicable law, you may request access, correction, deletion, restriction or a portable copy of your information. Conditions and exceptions can apply. Email suzo497748512@qq.com; we may ask for proportionate information to verify identity and will respond within the applicable statutory period.

You may object to processing based on legitimate interests where that right applies. You may object to direct marketing at any time.

Where we rely on consent, you may withdraw it through the relevant settings or by contacting us. Withdrawal does not affect earlier lawful processing. If you receive marketing emails, use their unsubscribe link or contact us. Necessary order or service messages are handled separately from promotional preferences.

You may complain to a competent authority without first contacting us.

If you believe a child has provided personal information that needs attention, contact suzo497748512@qq.com so we can investigate and take appropriate steps under applicable law.

7. Changes and contact

We update this notice when our practices change and provide additional notice or seek consent where required. The effective date identifies the current version. Contact suzo497748512@qq.com for questions about this notice or your information.