Terms of Service

1. Who we are

INSPDRO is operated by INSPDRO at 4/F, 9 Queen’s Road Central, Central, Hong Kong. These terms cover cobnut.app and purchases from us of digital applications, brushes, PNG assets and Adobe Illustrator .ai files. Contact suzo497748512@qq.com for orders, product questions or complaints. We aim to reply within 24 hours, excluding Hong Kong public holidays. This does not extend any legal deadline.

2. Your purchase and these terms

Before purchasing, review the product description, compatibility requirements, price, delivery information and applicable license. They form part of your agreement with us, together with these terms and our Refund Policy. A product-specific term only applies if it was clearly presented before you ordered. Mandatory consumer protections always apply.

You must have legal capacity to make the purchase, or the authorization required by local law. If purchasing for an organization, you must be authorized to bind it. Keep your contact and billing details accurate so we can process and deliver your order.

3. Orders and payment

Checkout displays the payment currency, total payable, applicable taxes and any additional charges before you commit to pay.

If a pricing error, failed payment or availability problem prevents us accepting an order, we will explain the problem. We will not replace the product or increase an agreed charge without your agreement. Any payment for an order we cannot fulfil will be returned.

We accept PayPal and payments processed by Stripe. The options available for your purchase are shown at checkout. If another platform acts as the seller of record, that seller and its applicable purchase terms will be identified before payment.

4. Digital delivery and compatibility

These products are delivered digitally; no physical item is shipped. The product page states the file types, included items, supported applications or systems, and any known use restrictions. An .ai file is an Adobe Illustrator document; the extension does not describe whether generative AI was used to create its contents.

Online apps follow the account-access arrangements stated on their product pages. If you need help with a download link or purchased access, contact suzo497748512@qq.com with your order reference.

Check the stated software and version requirements before ordering. Contact us if a file is missing, damaged or does not work as described. We may ask for your order reference, application version and a description of the issue. Do not send passwords or full payment-card details. A support request does not remove your right to another remedy available under law.

5. Licenses for assets and applications

Purchasing grants the rights stated in the license provided for that product; it does not transfer ownership of the underlying intellectual property. For brushes, PNG assets and Illustrator files, consult the Asset License for permitted personal and commercial use, including commercial printing, and the boundaries on redistribution of source files.

Commercial-use permission does not include reselling, redistributing or freely sharing the assets as digital resources. This prohibition covers individual files, packs, giveaways, free downloads and editable products containing extractable assets. Renaming, recoloring, converting formats or making minor modifications does not remove it. Completed client work must not transfer the underlying assets as reusable resources to an unlicensed recipient.

Applications have their own software license or service terms, linked from their product page. Asset-license permissions do not automatically apply to applications, subscriptions, accounts or application outputs. Any seat limits, activation requirements, offline limitations and included updates must be disclosed for the application concerned.

A subscription applies only when expressly offered and accepted. Its price, billing interval, renewal arrangements, cancellation method and effect of cancellation appear before purchase. A one-time purchase does not become a subscription through a later change to these terms.

The license version included with your purchase continues to govern that purchase. Later changes will not retrospectively reduce rights already granted. Updates or ongoing services may be subject to lawful changes expressly allowed by the original agreement, with any required notice and cancellation rights.

6. Refunds and consumer rights

As a general policy, digital products are not eligible for change-of-mind returns, exchanges or refunds. This does not limit mandatory consumer rights or remedies for defective, missing or misdescribed products, duplicate charges or other problems covered by applicable law. See our Refund Policy for the process, or email suzo497748512@qq.com with your order reference and the outcome you are requesting. Downloading a product does not, by itself, eliminate all refund rights.

Where an EU consumer's withdrawal right applies, the usual period for a digital-content contract is 14 days from its conclusion. For paid digital content supplied without a physical medium, that right can be lost when supply begins only after the required express consent, acknowledgment and contract confirmation have been obtained. We will identify any such request separately before supply. This exception does not remove rights concerning content that is faulty or not as described.

Digital services and subscriptions may follow different withdrawal rules. The checkout and applicable product terms explain the arrangements for the relevant purchase. Nothing here excludes mandatory rights to conformity, required updates, correction, a price reduction, termination, refund or other remedies where applicable.

7. Accounts and responsible use

Where an account is available, protect its credentials, provide accurate information and notify us of suspected unauthorized access. Do not share access beyond the license you purchased, upload malicious code, interfere with the service, or obtain files or accounts without authorization. Restrictions do not prevent activities that applicable law expressly permits.

For applications, a personal account is limited to its individual account holder. Multiple people may not use the same account, including by taking turns. Team use requires a team plan with individually assigned access for each authorized member within the purchased seats; a team plan does not authorize shared personal logins. Personal accounts may still be used for commercial work permitted by the application license.

Unusual IP addresses, abnormal login patterns or suspected account sharing may trigger system security checks or temporary access restrictions. For team-plan details or help with a restriction, contact suzo497748512@qq.com. Specific seat, device and plan terms are provided for the relevant purchase.

We may restrict access where reasonably necessary to address a security incident, unlawful activity or a material breach. We will explain the reason and provide an opportunity to resolve it when reasonably possible, unless doing so would create a security risk or be prohibited by law. Contact suzo497748512@qq.com to request a review. A restriction does not automatically cancel unrelated purchases or remove mandatory remedies.

8. Intellectual property and responsibility

INSPDRO content and products remain the property of their respective rights holders. You may use them within the applicable license and any permissions provided by law. Names of third-party software identify compatibility and do not imply endorsement.

We are responsible for supplying what was agreed and for obligations that the law places on us. These terms do not exclude liability that cannot lawfully be excluded. You remain responsible for using products within the applicable license and law.

9. Changes, questions and disputes

We may update these terms for future use and purchases. The effective date identifies the version. Where a change affects an ongoing service, we will provide the notice and choices required by the existing agreement and applicable law.

Please contact suzo497748512@qq.com so we can investigate a complaint. Your statutory rights and access to the courts remain unaffected.